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- Promoting change not just contact
- Providing safe, supervised contact for children and families
- Frequently asked questions
These are unprecedented times and Families Forward would like to send our best wishes to all our families, and our hopes that you are all keeping safe and well. We would like to thank you for your patience if we have not been able to respond as quickly as we would like.
We have worked hard on our our risk assessment in relation to ensuring the safety of all our staff and families, particularly in relation to Covid-19, and have written guidelines for families which you will be asked to sign before you can start contact at our Centres. Please follow the link below, so you can see how we are working to protect everyone who attends our Centres.
If you have not heard from us, and you think you should have, please could you email us on familiesforward@btconnect.com , send a text to 07491 163850 (please note this is a text only number), or use the contact button on the website and let us know.
If you wish to make a referral to Families Forward, our referral forms can be found on our download page, along with terms and conditions and our guidelines for families: Covid 19. Completed forms can be emailed to familiesforward@btconnect.com, or sent by post to our Leeds Centre. The Office is staffed on Wednesday, Thursday and alternate Sundays, and we will pick up your communication on our next available day.
Update – April 2021
PLEASE NOTE THAT ALL PLANNED SESSIONS WILL CONTINUE TO BE MANAGED IN LINE WITH EXISTING COVID-19 GUIDELINES
We thank you for your patience.
Our colleagues at the National Association of Child Contact Centres have compiled a summary of the updated guidance from the Government in relation to attendance at contact, which can be found on the links below:
England https://naccc.org.uk/england-local-tiers-take-2/
Wales https://naccc.org.uk/covid-19-and-child-contact-in-wales/
You might also find the most recent briefing paper from the House of Commons helpful
Please also see below our Guidance for Families in relation to the Coronavirus
Guidance for Families – Covid 19
