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- Promoting change not just contact
- Providing safe, supervised contact for children and families
- Frequently asked questions
These are unprecedented times and Families Forward would like to send our best wishes to all our families, and our hopes that you are all keeping safe and well. We would like to thank you for your patience during the lockdown, and whilst we negotiate with you to start your contact again.
We have worked hard on our our risk assessment in relation to ensuring the safety of all our staff and families, particularly in relation to Covid-19, and have written guidelines for families which you will be asked to sign before you can return to contact at our Centres. Please follow the link below, so you can see how we are working to protect everyone who attends our Centres
If you have not heard from us, and you think you should have, please could you email us on familiesforward@btconnect.com , send a text to 07491 163850 (please note this is a text only number), or use the contact button on the website and let us know.
If you wish to make a referral to Families Forward, our referral forms can be found on our download page, along with terms and conditions and our guidelines for families: Covid 19. Completed forms can be emailed to familiesforward@btconnect.com, or sent by post to our Leeds Centre. At this time we will be visiting our office at regular intervals.
Update on 5 January 2021
PLEASE NOTE THAT FAMILIES FORWARD WILL REMAIN OPEN FOR CONTACT DURING THE CURRENT LOCKDOWN … ALL PLANNED SESSIONS WILL GO AHEAD IN LINE WITH EXISTING COVID-19 GUIDELINES
Our staff are all working from home but we will be monitoring messages and emails. Please note that all our staff work part-time and unfortunately we may not be able to respond immediately.
We thank you for your patience.
Our colleagues at the National Association of Child Contact Centres have compiled a summary of the updated guidance from the Government in relation to attendance at contact, which can be found on the links below:
England https://naccc.org.uk/england-local-tiers-take-2/
Wales https://naccc.org.uk/covid-19-and-child-contact-in-wales/
You might also find the most recent briefing paper from the House of Commons helpful
Please also see below our Guidance for Families in relation to the Coronavirus
Guidance for Families – Covid 19
